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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K. Hayden

November 7, 2025

5  out of  5
rating by K. Hayden
"After 4 months of demo and rebuilding from a water leak, my daughter received an unexpected $24,000 bill from the water mitigation company. State Farm had represented that they would cover that expense. The water mitigation company called and harassed her for payment. After one call to our State Farm account manager, Shelley Knoll, she took care of it within 24 hours. What an absolute gift to remove this worry from our family. It is such a relief to have State Farm stand behind its insurance policies. Thank you Shelley!"
We responded:
"Thank you so much for sharing your experience. We’re truly sorry to hear about the unexpected billing and the stress it caused your family. We’re glad Shelley Knoll was able to assist promptly and help resolve the situation, providing you with peace of mind during a difficult time. At State Farm, we are committed to standing behind our policies and supporting our customers every step of the way. We appreciate your kind words and the trust you’ve placed in us. Please don’t hesitate to reach out if you need any further assistance."
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paco gurrola

November 6, 2025

5  out of  5
rating by paco gurrola
"Dealt with Nicole, she was extremely helpful with providing me with all of the information relating my classic vehicle and switching insurance companies to save money and get the most coverage possible within my budget. Very satisfied."
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Mark Rassier

November 5, 2025

5  out of  5
rating by Mark Rassier
"Roxe was extremely helpful with my questions and helping decide my insurance needs! Thank you very much, Roxe!"
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88ebert

October 31, 2025

5  out of  5
rating by 88ebert
"Always very friendly and respond quickly to assist with any questions or issues."
We responded:
"Thank you so much for the fantastic review! We're absolutely thrilled to hear that our team was very friendly and responded quickly to assist you with your questions. Providing prompt, helpful service is what we strive for every day, and your kind words let us know we've succeeded."
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Edgar Aleman

October 30, 2025

5  out of  5
rating by Edgar Aleman
"Nicole Jones is the true meaning of customer service. She helped me transfer my car insurance to MN and provided the best insurance option for me with a seamless process. I’m definitely happy with my experience at this State Farm office."
We responded:
"Thank you for sharing your wonderful experience! Nicole truly takes pride in delivering outstanding customer service, and we're so happy to hear she made your car insurance transfer to Minnesota effortless. It means a lot to us that you felt supported throughout the process and we’re grateful to have you as a valued customer!"
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Ron Michlitsch

October 30, 2025

5  out of  5
rating by Ron Michlitsch
"Connie is the best insurance agent I ever have had. I had an accident 25 years ago and when I informed her of the accident she helped so much to settle me down and assure me that she would have my back and she did. I can't say enough good things about her. I would never change insurance companies. I have been with her for 30 some years and prior to that I switched insurance companies every other year. I finally found a home. Thanks Connie"
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Ben Christen

October 22, 2025

5  out of  5
rating by Ben Christen
"Kimmy was great. She was able to help me with everything I asked and I even threw a couple curveballs."
We responded:
"Thank you, Ben, for your 5-star review! We are so glad to hear Kimmy was able to assist in your insurance needs. My State Farm team and I are happy to help!"
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Kelly Thompson

October 21, 2025

5  out of  5
rating by Kelly Thompson
"Kiah was a great help to us. She helped get insurance on my new vehicle and went over options I didn’t have. She also told me about the Defensive Driving class. She got everything done and sent the online class very quickly! Thank you Kiah!"
We responded:
"Thank you Kelly for the amazing 5 star review! We are ecstatic that Kiah was able to show you discounts and handle your auto needs. If you ever have any questions or need assistance, we’re here to help!"
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David Baker

October 16, 2025

5  out of  5
rating by David Baker
"Kiah Shepherd took care of us to make sure we were getting all of the discounts we could. Saved us time and money."
We responded:
"We appreciate your review, Nancy! We are delighted to know you had a great experience with Kiah at office and that she was able to help you with your auto needs. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dave Gabrielli

October 16, 2025

5  out of  5
rating by Dave Gabrielli
"I had the pleasure of working with Nicole Jones. She called to my attention the opportunity to save a significant amount of money on my Homeowners insurance. She was very easy to work with and prompt with responses. In the end I am saving thousands of dollars a year on my coverage and she made the process extremely easy."
We responded:
"Thank you for sharing your experience, Dave! We're delighted that Nicole made the process simple and helped you save thousands on your homeowners insurance. Your satisfaction is our top priority, and we appreciate the opportunity to assist you. Your continued business is greatly valued."
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Justin Kay

October 15, 2025

5  out of  5
rating by Justin Kay
"Fabulous experience today with Nicole Jones!! She provided me with exceptional service and I'm thoroughly impressed with her expertise, expeditiousness, and friendly demeanor. I'm very busy and I had a deadline to meet. The call was quick and easy and the policy was created painlessly. Thank you Nicole!!"
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P&P Fischer

October 15, 2025

5  out of  5
rating by P&P Fischer
"Kiah Shepherd Helped me send proof of my taking The Defensive Driving Class"
We responded:
"Thank you for the review we appreciate the opportunity to serve you."
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Melissa Sanders

October 14, 2025

5  out of  5
rating by Melissa Sanders
"Been a client for many many years and I always get great service from my local reps. Adding our daughter to our policy was super easy - thanks Kimmy!"
We responded:
"Thank you, Melissa, for that stellar 5-star review! We happy to hear that Kimmy was able to assist your auto needs in the household. Please do not hesitate to reach out if you need anything!"
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Marv Meyer

October 4, 2025

5  out of  5
rating by Marv Meyer
"We just moved and had to modify our homeowners insurance for the new house. Our agent, Nicole Jones, immediately turned around a quote which I was able to use for budgeting purposes. After answering a few very basic questions, the process was complete. We contacted Nicole again on our move date and she cancelled the old insurance and put the new policy in force. There were also minor changes to our auto and other policies as a result. This was all effortless and seamless! Nicole did a great job and she is so easy to work with. Thanks Nicole! Review 8 months ago: We contacted Nicole Jones, an Account Manager at the Jessie Wieden State Farm Agency a few days ago for an insurance quote and were very impressed with her professionalism, customer service skills, and efficiency. She turned around a quote for us in less than a day and when we decide to move forward, she had everything in place within a few hours. She saved us over 26% on our insurance bill which is a huge deal for us! Thanks Nicole!"
We responded:
"Marv, thank you so much for your kind words! We're thrilled to hear about your exceptional experience with Nicole. Providing excellent service and helping our customers save money are top priorities for us. If you have any further questions or need additional assistance, please don't hesitate to reach out. Thanks again for choosing the Jessie Wieden State Farm Agency!"
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Mya Karjala

October 2, 2025

5  out of  5
rating by Mya Karjala
"Nicole Jones has been amazing! Highly recommend!"
We responded:
"Thank you for the great feedback, Mya! Nicole goes above and beyond to ensure that our customers are well taken care of and feel that all the details are covered. We would welcome any referrals you might send our way, so we can take great care of your friends and family too!"
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Katie O'Neel

October 1, 2025

5  out of  5
rating by Katie O'Neel
"Nicole consistently provides excellent customer service. She is quick to respond and highly professional, and I 10/10 recommend State Farm!"
We responded:
"Your feedback is highly valued, Katie! We're thrilled to hear that Nicole has consistently provided you with excellent customer service. Your recommendation means a lot to us, and we’re proud to have Nicole on our team. If you ever need assistance in the future, don’t hesitate to reach out!"
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OMOLADE DARAMOLA

September 27, 2025

5  out of  5
rating by OMOLADE DARAMOLA
"SHELLY has been extremely helpful, her fervent work brought me back after I cancelled my auto insurance, she provided me with educative and professional information. Now, I feel absolutely comfortable with the life and auto insurances I have with your agency. I will always commend her good work and recommend her."
We responded:
"Thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear that Shelly was able to provide you with the helpful and professional service you needed. It’s wonderful to know you feel confident with your life and auto insurance policies. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
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Meng Lee

September 25, 2025

5  out of  5
rating by Meng Lee
"Kimmy and Denis have been really helpful agency. Explain everything thoroughly and have helped to get the best rates!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Carol B

September 25, 2025

5  out of  5
rating by Carol B
"I appreciated the quick response from Kiah at the Jessie Wieden Agency. The team is very helpful."
We responded:
"Carol, we appreciate your kind words. We are glad that Kiah was able to respond to your auto needs quickly. Your satisfaction is a top priority for us!"
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Bonnie Listul

September 24, 2025

5  out of  5
rating by Bonnie Listul
"Shelley Knoll worked very close with us to help us find the best insurance for our needs. She is very knowledgeable and responded quickly. She also recommended we get the Umbrella coverage, which we did. A big Thank you"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Shelley was able to assist you in finding the best insurance coverage for your needs and that her recommendations were helpful. We truly appreciate your trust and look forward to continuing to support you in the future! "
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Cindy Martin

September 19, 2025

5  out of  5
rating by Cindy Martin
"We found Nicole Jones from a friend's recommendation and she was wonderful to work with. We asked many questions via email and she followed up with details on every question promptly. We're very happy to have Nicole's help."
We responded:
"Cindy, thank you so much for sharing your positive experience! We're thrilled to hear that Nicole Jones was easy to work with and provided prompt, thorough answers to all your questions. Whether it's home, auto, or umbrella insurance, Nicole is dedicated to ensuring you have the coverage that fits your needs. We truly appreciate your trust and would be grateful if you’d consider referring friends or family who might benefit from our services. Thanks again for choosing us!"
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Aaron Turner

September 18, 2025

5  out of  5
rating by Aaron Turner
"Great service and quick email replies! Thanks, Denise!"
We responded:
"We appreciate your review! We are pleased to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Pangia Xiong

September 16, 2025

5  out of  5
rating by Pangia Xiong
"Kiah and Nicole were wonderful to work with. Both very helpful and got me what I needed. Thanks guys!"
We responded:
"Thank you for the wonderful 5 star review. We are so glad Kiah and Nicole could provide you catered service to your auto insurance needs."
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Mike Gibson

September 15, 2025

5  out of  5
rating by Mike Gibson
"Have been with the Wieden agency for many years and never disappointed. The team is very responsive, helpful and truly care for their customer. As an example Kiah responded to my latest inquiry almost instantly."
We responded:
"Thank you, Mike! We’re honored by your positive feedback! We are happy to hear you were happy with our customers service for your insurance needs, especially from Kiah. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tom Stangl

September 15, 2025

5  out of  5
rating by Tom Stangl
"Nicole Jones was fantastic. Quick follow up, very knowledgable and extremely helpful. Lower price + better coverage = happy customer!"
We responded:
"Tom, we're elated that you had such a great experience with Nicole, while saving money on your home and auto insurance! Her thorough and friendly service is one of a kind, and we love hearing how that really makes all the difference for our new customers. Welcome to the State Farm family, it is wonderful to have you!"